Reliability means you get what you need, when you need it. In an industrial setting, it’s never perfect.
(Airlines need near perfect reliability, everything working in concert to get you to your vacation spot safe.)
Making steel requires two flavours of reliability: process and equipment. One is more chemical engineering; the other more mechanical engineering. Without reliable equipment, there is no process. And the whole point of the equipment IS the process. When the two work together: magic.
Reliability is caring about the details, day in and day out. Knowing your process, understanding your equipment, having the right tools to keep everything humming along. It isn’t easy, and it isn’t for everyone.
What’s your bird’s eye view of reliability? How do you explain it to your non-work friends or family?